Server Administration and Server Management - Use Jeton DevOps
Thanks to our solutions, your servers can be located both in the cloud and in any location. Aware of the importance of the data entrusted to us, we take the utmost care to ensure the security and uninterrupted operation of your IT infrastructure.
We provide a full range of server management and server administration services which include:
- System Updates: Regular updates of system packages and applications from official patch repositories.
- Security: Configuring local firewalls, limiting access to servers according to customer security requirements.
- Server Monitoring: Continuous server monitoring, including checking service availability, memory usage, CPU load, disk health and other critical parameters.
- Technical Support: Response to reports and failures, e-mail and telephone technical support, adapted to the purchased support level.
- Backup Management: Performing and storing backups of data and databases, with the ability to restore them if necessary.
- Automation: Automatic monitoring of changes on the server affecting its security, optimizing resource utilization.
- Current Administration: Setting up accounts and servers, installing additional services, managing database software, reviewing system logs.
- Failure Management: Quick response to failures, cooperation with the client’s server room in the event of technical problems.
- Systems Development: Suggestions for system expansion and optimization, resource allocation management.
- Data Security: Updating SSL certificates, configuring encrypted connections, reviewing and updating security configurations.
Our offer also includes monitoring and support of test environments (UAT), Dev and Stage, which enables effective management of all stages of the application lifecycle.
System platform
We offer a package of services related to analysis and design
and implementing an efficient and secure server and system platform.
Our offer is addressed to all companies, regardless of their size.
Based on Microsoft and Linux technologies, we have ready-made and proven solutions that include:
Server administration Warsaw - what do we provide?
Our experience includes managing cloud, hybrid cloud and in-house servers. We support platforms such as AWS, Azure, Hetzner, Atman, Cyberfolks, Home or OVHCloud and others.
We provide 24/7 system monitoring. We specialize in Linux (Ubuntu, Debian, Red Hat, CentOS), Windows and FreeBSD system administration. We are leaders in IT infrastructure management, which allows us to effectively solve problems and prevent future threats.
Server Management Process in Jeton. What is server administration?
Server management at Jeton begins with a detailed discussion of expectations with the client, conducting a security audit and preparing guidelines for changes to be introduced in the infrastructure. We determine the scope of management and care, as well as response times that best suit the client's needs. The process ends with the transfer of administrative access and taking over responsibility for the servers. Thanks to this, by entrusting us with management, you can focus on running your business, with the certainty that your key data is always safe.
At Jeton DevOps, every management care package, regardless of the level chosen, includes the following key services:
- Unlimited Remote Server Management: Regardless of the package you choose, we offer unlimited remote server management, ensuring uninterrupted technical and administrative support for your infrastructure.
- Backup: Regular backups are a key part of our service to ensure your data is safe and to enable quick system recovery in the event of a failure.
- Server Monitoring – 24h: We offer 24/7 server monitoring, which includes control over service availability, performance and security. Our advanced monitoring system allows for ongoing tracking of the server status, which is important for ensuring continuity of operation and quick response to potential problems.
- Security care: All care packages include advanced security services, including firewall management, security software updates, and ongoing audits and threat assessments to ensure your infrastructure is protected against the latest threats.
Server Administration Price List - Administration Care Packages
We offer four levels of administrative care that vary in response time and scope of services, tailored to a variety of business needs and requirements:
Standard
Premium
Response Times and Problem Resolution
- Critical Incidents: From 10 minutes to 30 minutes, depending on the package chosen, with a resolution time of up to 4 hours.
- Urgent Incidents: Response within 4 hours for all packages with the same resolution time.
- Standard Orders: Next business day to two business days.
- Enquiries: Response within two business days for all packages.
All times are maximum framework, but in practice we try to react much faster. Our services are designed to provide maximum security, business continuity and operational efficiency for all customers, regardless of the scale of their infrastructure.
Are there other server management packages?
Yes, we can create an individual offer for you.
At Jeton, we understand that every business has unique requirements and goals. That’s why we offer the opportunity to create a customized offer that will be perfectly tailored to the specific needs of your organization.
Our flexibility allows us to adjust prices, SLA (Service Level Agreement), administration time and other aspects of the service to best suit your expectations and business goals. Contact us to discuss how we can best support your business through professional server management.
What is involved in server administration?
Full range of server administration services at Jeton DevOps
At Jeton DevOps, we provide comprehensive support and management of server infrastructure so that our customers can enjoy uninterrupted and secure operation of their systems. We offer a wide range of services, including:
- 24/7 monitoring: We monitor service performance and server parameters 24 hours a day, ensuring a quick response to any irregularities.
- Updates and maintenance: We regularly update services running on servers, manage the backup policy and perform periodic backups.
- Space Management: We monitor available server space to prevent disk space issues.
- Disaster recovery policy: We create and implement disaster recovery strategies, ensuring the continuity of your business.
- Analysis and optimization: We regularly analyze logs and server load, optimizing configurations to ensure the best performance.
- Documentation and access management: We update server documentation and manage access accounts in accordance with security policies.
- Technical support: We offer technical support via customer panel, e-mail and telephone.
- Installation and configuration: We install SSL certificates and configure web servers such as Apache, Nginx, and LiteSpeed.
- Database management: We supervise the operation of databases such as MySQL, MariaDB, PostgreSQL.
- Security: We configure local firewalls and analyze system logs for security.
Our team of experts is ready to manage and optimize your servers so you can focus on running your business, safe in the knowledge that your IT infrastructure is in the best hands.
What is server administration?
Outsourcing IT services is not new, but it is a proven solution that allows companies to focus on their core business while outsourcing the management of their IT infrastructure to experienced external specialists. By choosing to work with Jeton DevOps, you do not have to hire an internal employee responsible for servers, which can result in significant cost and resource savings.
Basic tasks in server management
By outsourcing server management to Jeton DevOps, you provide your company with comprehensive care for key infrastructure elements, such as:
- 24/7 monitoring: Constant supervision of your website and servers, ensuring a quick response to any irregularities.
- Installation and setup services: Covers everything from SSL certificates to software and applications, ensuring your systems are always up to date and secured.
- Periodic analysis and optimization: Regular reviews of the server and its configuration help maintain optimal performance and security.
- Log analysis: Critical for identifying problems and monitoring system performance.
- Data recovery and backup: Fundamental processes that ensure data is safe and can be quickly recovered when needed.
Why use server management services?
We offer comprehensive server administration, including the latest technologies and methodologies for optimal server operation. Their solutions ensure data security, uninterrupted IT infrastructure operation and service customization to individual customer needs.
What services are included in server management?
We provide a full range of services, including system updates, security configuration, continuous server monitoring, technical support, backup management, automation, ongoing administration, fault management, systems development and data security.
