Service
IT infrastructure monitoring
We keep a finger on the pulse of your infrastructure. Servers, network and key services under constant watch, with a response before a small signal grows into an outage.
- ISO/IEC 27001
- 3000+ workstations
- Since 2017
Monitoring is not another chart on the wall. It is a set of sensors and thresholds that turn the quiet before a failure into a concrete alert and a task for our team.
What we cover with monitoring
We look at four layers at once: hardware, systems, network and business services. An alert is raised where the problem really begins.
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Servers and virtual machines
CPU load, memory, disk space, array health and Proxmox hosts. A warning comes as a resource fills up, not after it runs out.
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Service availability
Email, websites, applications and VPN connections checked at short intervals. We usually know about downtime before users do.
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Network and links
Switches, access points, WAN links and tunnels between locations. We catch drops in throughput and packet loss.
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Backups and critical jobs
We check that backups, replication jobs and certificates succeed. A failed backup is an alert, not a nasty surprise during recovery.
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Performance, not just failures
We collect data over time, so trends are visible: growing queues, slower databases, expiring licences. That is the basis for planning expansion.
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Helpdesk integration
Every alert goes into the ticketing system with a priority and history. Nothing gets lost in an inbox, every matter has a number and an owner.
What is IT infrastructure monitoring?
IT infrastructure monitoring is the constant, automated watching of servers, network and key services that catches problems before they turn into an outage. A set of sensors and thresholds checks load, availability and device health at short intervals, and when something crosses a safe level it raises an alert with a priority.
IT infrastructure monitoring for business covers servers and virtual machines, switches and links, email, websites and applications, and the success of backups and validity of certificates, around the clock. Alerts go to the helpdesk with an assigned owner, and a monthly report shows availability and trends. We run the service remotely for companies in Warsaw and across Poland.
What the difference between reactive and proactive monitoring is
The reactive model looks familiar: something stops working, a user calls, and only then does the search for the cause begin. The company learns about the problem at the worst possible moment, when work has already halted and time pressure makes calm diagnosis harder.
Proactive monitoring reverses the order. We set warning thresholds below the failure level, so a disk raises a flag at 85 percent usage rather than once it is full, and a rising number of service errors is visible before the service goes down. The team acts on an early signal, often outside peak hours.
The effect is measurable: shorter and rarer downtime, fewer sudden interventions and expansion decisions based on data rather than a hunch. Monitoring does not remove failures entirely, but it moves most of them from the sudden category to the planned one.
How we set up monitoring
From inventory to a standing watch in a few steps, without flooding you with false alarms.
- 24/7continuous data collection and alerts
- ~15 minresponse to a critical alert
- monthlyavailability and trends report
- 90 daysmeasurement history retention
- Inventory and priorities. We list devices and services, then decide what is critical for the company. Not every element needs the same level of vigilance.
- Thresholds and alert tuning. We set thresholds so that an alert means a real problem. We limit the noise, because a watch buried in false alarms stops reacting to the real ones.
- Response and escalation. An alert goes to the helpdesk with an assigned priority and an escalation path. You know who is handling it and what stage it is at.
- Review and fine-tuning. Every month we analyse events and trends, adjust thresholds and recommend changes to the infrastructure.
Model rozliczeń
We bill a monthly fee based on the number of monitored hosts and services. The cost is known in advance and grows only when you add more elements to watch.
Included
- Monitoring of servers, network and services 24/7
- Alerts integrated with the helpdesk
- Monthly availability and trends report
- Threshold tuning and reviews
Beyond the plan
- Response and repair outside the support contract
- Environment expansion and new deployments
- Night watch with guaranteed repair
We agree the scope of measurements and thresholds after the inventory, and you can estimate the cost in the pricing calculator.
See what peace of mind with IT costs
Answer 2 questions about your company. You will see a simple estimate right away, and we will prepare a full proposal within 24 business hours.
- 2 minutes, no commitment
- You talk to an engineer, not a salesperson
- No spam, one contact about your quote